Privacy Policy

1. Introduction

Northstar Agentics, LLC ("Northstar Agentics," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or otherwise interact with us. By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information You Provide

When you fill out forms on our website, request a consultation, or otherwise contact us, you may voluntarily provide:

• Full name
• Email address
• Phone number
• Company name and website URL
• Job title or role
• Any other information you choose to include in messages or form submissions

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs and exit pages
• Pages viewed and time spent on each page
• Date and time of visits
• Device identifiers and screen resolution
• General geographic location (city/region level, derived from IP address)

2.3 Cookies and Tracking Technologies

We may use cookies, web beacons, pixels, and similar tracking technologies to collect information about your interactions with our website. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website. For more details, see Section 9 (Cookies and Tracking Technologies) below.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you request
• To schedule and conduct consultations
• To communicate with you about our services, updates, and promotional materials (with your consent where required)
• To improve and optimize our website, services, and user experience
• To analyze website traffic and usage trends
• To detect, prevent, and address technical issues or security threats
• To comply with legal obligations and enforce our Terms of Service
• To personalize your experience on our website

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide personal information through our forms or opt in to marketing communications.
• Contractual Necessity: When processing is necessary to perform a contract with you or to take pre-contractual steps at your request.
• Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, website security, and fraud prevention, provided these interests do not override your fundamental rights and freedoms.
• Legal Obligation: When processing is necessary to comply with applicable laws and regulations.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting our business, or providing services to you (e.g., email hosting, analytics providers, CRM platforms). These providers are contractually obligated to protect your data and use it only as directed by us.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
• With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer needed, we will securely delete or anonymize it. Consultation inquiry data is typically retained for up to 24 months after your last interaction with us, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 General Rights

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request that we correct inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Right to Restrict Processing: You may request that we limit how we use your personal information.
• Right to Data Portability: You may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to the processing of your personal information for direct marketing or based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

7.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by us and by extension our service providers
• The right to opt out of the sale or sharing of personal information (we do not sell your data)
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information
• The right to limit the use and disclosure of sensitive personal information

7.3 Colorado Residents (CPA)

Colorado residents have rights under the Colorado Privacy Act, including the right to access, correct, delete, and obtain a portable copy of their personal data, as well as the right to opt out of targeted advertising, sale of personal data, and certain profiling activities.

7.4 EEA, UK, and Swiss Residents (GDPR/UK GDPR)

If you are in the European Economic Area, United Kingdom, or Switzerland, you have the rights described in Section 7.1 above under the General Data Protection Regulation (GDPR) or UK GDPR. You also have the right to lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us at hello@northstaragentics.ai. We will respond to your request within the timeframe required by applicable law (typically 30 to 45 days).

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (SSL/TLS), access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Cookies and Tracking Technologies

Our website may use the following types of cookies and tracking technologies:

• Strictly Necessary Cookies: Essential for the website to function properly. These cannot be disabled.
• Performance/Analytics Cookies: Help us understand how visitors interact with our website by collecting information anonymously (e.g., Google Analytics).
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
• Marketing/Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking certain cookies may impair the functionality of our website.

Do Not Track (DNT) Signals: Some browsers offer a "Do Not Track" setting. Our website currently does not respond to DNT signals, as there is no industry-wide standard for compliance. We will update this policy if a standard is established.

10. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of a link does not imply our endorsement of that site or service.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the relevant age threshold, we will take steps to delete that information as promptly as possible. If you believe we have collected information from a child, please contact us immediately at hello@northstaragentics.ai.

12. International Data Transfers

Northstar Agentics is based in Denver, Colorado, United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our website or providing your information, you consent to such transfers. Where required by applicable law, we will implement appropriate safeguards (such as Standard Contractual Clauses) to ensure your data is protected during cross-border transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice (such as a prominent notice on our website or email notification). Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

14. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law principles. Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Denver, Colorado, except where prohibited by applicable law.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: